msg.SIMA: Smart Input Management

In addition to a large number of AI/ML-based partner solutions, we rely heavily on in-house developments true to the motto “AI/ML made by msg”. These are used custom-fit in our projects. Some examples of in-house developments:
 

smart RIA

• Standard product for the classification and extraction of business data from unstructured documents in reinsurance accounting
• Support of numerous pre-trained document classes, especially for statement of account and claims handling
• More than 150 optimized sender layouts already included in the standard version
• Customized optimizations are always possible

SIMA Framework

• Industry-agnostic framework for classification and rule-based business data extraction
• Particularly suitable for heterogeneous documents and large, multi-page tables
• Optimization and training can be done by the specialist department without IT

Smart Table Upload

• Industry-agnostic standard product for transforming heterogeneous Excel files into freely configurable target formats
• ML-based suggestions to assist clerks
• Mapping and training “on the job” by clerks

SIMA Cloud

• Industry-agnostic runtime environment for the provision of services in the context of digitalization and efficient customer communication in a best of breed approach
• Infrastructure, operation and expertise from a single source
• Already interesting for smallest document volumes
• Fits into any landscape: Flexibly enough to coexist with existing input management solution

Nowadays, the requirements of specialist departments are to be met without new software, without special infrastructure and without additional experts. It is increasingly a matter of addressing business problems and solving them efficiently. Even on a small scale and without technical expertise. This is where SIMA Cloud comes into play. SIMA Cloud is a runtime environment for input management issues. It enables the provision of classification and specialist data extraction of even the smallest document volumes. This is done on the basis of a very attractive Software-as-a-service offering from the public cloud – efficient and cost-effective. 
 
The solution to the specific business problem, infrastructure and operation come from a single source. Integration is implemented using defined web services and interfaces. We are working with a best of breed approach and always use the technologies and processes that solve the problem best and most efficiently. Artificial intelligence and machine learning are always an option here. 

Whenever classic, rule-based input management solutions get stuck, the software components from the SIMA portfolio can deliver decisive added value: 

•  Heterogeneous documents 
•  Large, multi-page tables
•  Handwriting and poorly readable machine typescript 
•  Complex data model and in advance transformation of data 
•  Low document volume 
•  Operation as a real, cloud-based software as a service solution 

Our proven, AI-based processes classify incoming documents page-by-page. In the next step, they read business data, prepare it and make it available in a structured manner. Data points such as invoices, certificates, forms, identification documents, vehicle registration documents, etc. are thereby made available in a low-threshold and cost-effective manner – without the need to replace existing input management solutions. 

Our SIMA solution portfolio helps large reinsurance companies to classify settlements from cedents and brokers and to automatically transfer business data to IT systems. In the banking sector, we have developed flexible modules for processing proof of income, address changes and supplier invoices and provide them as Software as a service solutions from the public cloud. For insurance companies and asset managers, we process complex incoming mail, distinguish between hundreds of document classes and thus enable the automatic submission of documents to the responsible clerk and/or direct storage in document management systems. No typing. No manual tasks. No manual intervention.  

We have been able to generalize our experience from “paper-intensive” industries very successfully and apply it to other industries and use cases. For example, we have automated order receipt for a logistics company – orders are analyzed, classified, the relevant business data is determined and transferred to the specialist systems. We support a large automobile manufacturer when processing part certificates for vehicle export, which are checked for validity and relevance. And for a platform for trading CO2 certificates, we classify and read data from vehicle registration documents. Fully automatic.