Why SuiteCRM?
SuiteCRM is a widely used open-source Customer Relationship Management (CRM) system for centrally managing customer data. Thanks to its open architecture, the system can be adapted to the individual needs and processes of any organization. This also includes areas such as inventory management or accounting.
From installation to custom extensions, we offer you tailored SuiteCRM support to match your specific requirements. Already using the SugarCRM Community Edition? All of our SuiteCRM services are, of course, also available to SugarCRM users. We’re happy to advise you!
Our Service for Your SuiteCRM – Consulting by msg Experts
1. Installation and Data Migration
Installation: We install the system and the required modules. Our job is only done when the system is up and running.
Data Migration: We transfer your existing data to SuiteCRM.
2. Operation, Maintenance, and Reporting
Operation: On-site or in the cloud – we ensure stable operation. Already using SuiteCRM or SugarCRM Community Edition and need support with maintenance, operations, or troubleshooting? We’re happy to take care of it for you.
Maintenance: When your business processes change, we adapt your SuiteCRM accordingly.
Reporting: Together with you, we define the reports you need.
3. Data Consistency and Security
Data Consistency: Too many duplicates like Müllers and Meiers in your database? We clean up your customer data and help you keep it accurate.
Security: You want your data to be secure. We implement the appropriate protection measures for your SuiteCRM.
4. Integration and Custom Extensions
Integration: We connect SuiteCRM to your existing IT infrastructure. Your IT landscape has changed and you want to integrate SuiteCRM with a new system? We’ll handle it for you.
Custom Extension: We expand the system with required features – either with ready-made modules or custom programming tailored to your needs.
All advantages at a glance
360-Degree View of Your Customers
Your products and services are represented in the system. This allows you to record which customer purchased which product in which configuration or which service.
Flexible Mapping of Your Workflows
We configure the system to optimally support your processes.
Defined Views for Each User Role
For each role, you define which data users are allowed to view and modify.
Cost-Effectiveness and Independence Through Open Source
Thanks to an open-source license, you can operate SuiteCRM free of charge within your existing infrastructure. No license fees apply.