Significant cost reduction through automation of business processes using Robotic Process Automation (RPA)

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SMS group and msg modernize a 20 year old technology system for seamless tube rolling mills

Detecting road damage in Cologne is a time-consuming process. Together with msg, AWB investigated whether artificial intelligence could make the procedure more efficient.

Where many market solutions come to a standstill, msg delivers a tailor-made product: Neo, a digital voice assistant that can be implemented completely independently and also works offline. Not only that, but the use of Neo has already resulted in considerable CO2 savings.

In just two months, HANSA-FLEX AG is working with msg to implement the European reporting obligation for substances of very high concern (SVHC).

The industrial company WAGO implemented the Master Data Management (MDM) platform from Stibo Systems, but did not utilise the potential that the platform offers. The result? Performance weaknesses and acceptance problems within the workforce. That's why the company brought msg on board. This resulted in a long-standing partnership, crowned by many joint successes.

Paradigma works with a broad network of specialist partners in customer service. Peak times in the hotline and the desire for a high degree of digitalization led Paradigma to introduce a digital assistant called Sunny together with msg.