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AI & Data Science

Smart solutions for efficient management

The use of artificial intelligence and machine learning offers enormous potential to drive digitalisation and innovation in public administration. The targeted use of intelligent algorithms can automate processes, optimise data-based decisions and significantly speed up administrative procedures.

But technology alone is not enough. The success of smart solutions depends on close collaboration between AI experts and administrative experts. Intelligent systems require a holistic ecosystem of people, technologies and organisations in order to create sustainable, data-driven solutions.

msg supports public institutions in developing and successfully implementing customised AI solutions - from strategy to implementation. Our goal: to increase efficiency, improve the quality of administrative services and thus create tangible added value for citizens.

Do you have any questions?

Böhmann, Franz

Franz Böhmann

Senior Business Consultant

Our solutions and offers

We develop customised AI solutions that are specifically tailored to the requirements of the public sector. From comprehensive AI management consulting to the implementation and operation of AI products, we support federal, state and local authorities on their path to data-driven, forward-looking solutions with artificial intelligence. Together, we create innovative approaches for efficient and modern administration.

The introduction of AI solutions in public administration organisations poses particular challenges. Successful AI applications require a dockable ecosystem that meets regulatory requirements as well as organisational and technological conditions. 

It is therefore crucial to design AI projects in such a way that existing digitalisation strategies harmonise with new approaches and a solution-oriented target image is created for the organisation. 

With AI management consulting, we provide comprehensive support to federal, state and local authorities - from planning and conceptualisation through to implementation. In doing so, we create the necessary foundations for transparent and comprehensible AI solutions that pave the way for data-driven administration. 

Our AI experts and data scientists support our clients in the successful implementation of AI projects. We offer comprehensive support - from the integration of existing AI solutions into the complex data and technology landscape of public administration to the development of customised AI models, generative AI applications and sophisticated data pipelines based on machine learning. 

The areas of application are diverse and our solutions are always tailored to the specific needs of our customers. In close collaboration with our AI partners, we develop reliable AI systems that fulfil our customers' requirements. 

We are your reliable partner for the professional operation of your AI solutions - whether on-premises or in the cloud.  

With our many years of experience in operating IT infrastructures at federal, state and municipal level, we understand the special challenges of the public sector. Our extensive expertise in operating data centres and IT solutions enables us to provide AI applications in an efficient, user-friendly and scalable manner. 

We take care of all aspects of AI operations: from integration into existing systems to ensuring reliable performance in day-to-day operations. In this way, we ensure that your AI products not only run technically flawlessly, but also create sustainable added value. 

Our AI consulting services for the public sector

We support public authorities in the strategic planning, implementation and optimisation of AI solutions. From the identification of suitable use cases to the development of intelligent algorithms and integration into existing processes - we support you with technical expertise and administration-specific know-how for a future-proof, efficient administration.

With our specially developed AI workshops, we support administrative experts in quickly understanding sophisticated AI concepts and implementing them in a practical manner - despite limited resources and strict regulations. The results are customised AI visions/projects that make administrative processes more efficient, provide a sound basis for decision-making and strengthen a culture of innovation for the future. 

Using the AI vision frame method, we work with you to develop clear, feasible AI projects that are tailored to the specific visions and strategic goals of your organisation. Structured workshops create a well-founded AI product roadmap that focuses on people, data, technologies and added value and supports your digitalisation strategy in the long term. 

With our special requirements clarification format, we create the basis for transparent and reliable AI applications that can be seamlessly integrated into existing requirements management processes. We support organisations in defining clear and well-founded requirements for the fairness and transparency of AI - tailored to the individual needs and governance requirements of your organisation. 

With our tried-and-tested process model, we seamlessly integrate explorative data science projects into agile or traditional software development processes. This model improves communication between technical experts and decision-makers and enables efficient planning and management of project resources in order to reliably achieve deadlines and milestones. 

With the Digital Data Map, we provide you with clarity about complex data landscapes and uncover untapped potential. Together, we build a valid, high-quality data ecosystem that serves as the basis for successful AI projects and data-driven decisions. 

With our consulting services, we develop customised data models for generating synthetic data that guarantee the highest quality and data protection. Synthetic data not only enables our clients to increase the security and quality of algorithms, but also to ensure neutrality, political correctness and flexibility in data-driven projects. 

News from the public sector

Review

From 18 to 19 March 2025, more than 3,000 experts from administration, business and science came together in Berlin to discuss innovative solutions for the digitalization of administration under the motto “Digital administration goes on air”.

Interview

Digital twins create virtual representations of real systems - such as cities or industrial plants - in order to evaluate data in real time and carry out simulations. In the public sector, it is used to optimize urban processes, such as traffic planning or environmental monitoring, and thus improve the quality of life.

Consider the scenario of a panel discussion or a question-and-answer session featuring a group of experts in the relevant field. While these participants possess significant knowledge, they may also exhibit a degree of bias due to their established perspectives. Introducing an artificial intelligence (AI) as one of the participants could provide a refreshing dynamic.

Interview

Enterprise Architecture Management (EAM) serves as key for optimizing of IT infrastructures through transparency, strategic planning and efficient communication. The central tasks of EAM are the collection, documentation and planning of the IT landscape to ensure an efficient and sustainable IT architecture.

Do you have any questions? Where can we support you?

As a long-standing, reliable partner, we support the public sector at federal, state and municipal level. Our expertise ranges from safety-critical applications to innovative solutions for local authorities, with a particular focus on user-centred solutions. We offer a comprehensive portfolio of AI services and solutions to make digitalisation projects successful and sustainable. We support our customers from initial planning through to long-term implementation and integration. 

By choosing msg, you are choosing a partner that ensures long-term and sustainable success in public administration. 

 

Böhmann, Franz

Franz Böhmann

Senior Business Consultant

Franz Böhmann is a senior business consultant for artificial intelligence in the public sector. He has many years of experience advising state and federal authorities on AI and data projects in the area of requirements and product management. Franz Böhmann holds a Master of Engineering in Information and Communication Technology and studied Business Psychology.

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